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Diploma in Hotel Management

MQA/FA1249 R2/811/4/0042; 12/2026

Course Information

Mode: Onsite
Duration: 2.5 Yrs
Intakes:

Feb, May, Sept

Campus: UCSI University, Kuala Lumpur Campus
Type: Full-time Study
Conducted in Malaysia: Yes
Level of Study: Diploma Level
Field of Study: Hospitality & Tourism
Faculty: Faculty of Hospitality & Tourism Management
Awarding Country: Malaysia
Exam Body: Internal Dip., Malaysia
Fees: 51185/Course / 62370/Course (international)

Course Overview

This programme covers all areas of hotel operations that will help students master a wide range of core functions like front office and housekeeping operation and management, banquet and event management, basic food and beverage operations and management functions in hotel. Through their studies, students will see many opportunities, including meetings, incentives, conventions and exhibitions (MICE) industry, ecotourism, entrepreneurships, food and beverage as well as room divisions

* This programme received a 100% graduate employability score in the Ministry of Higher Education’s Graduate Employability 2022. (Source: )

Assessment

Assessment is in the form of presentations, quizzes, tests, mid-term and final examinations, assignments, projects, research reports and a dissertation.

Curriculum

Year 1

  • Culinary Essentials
  • Sanitation, Safety and Hygiene
  • Customer Service
  • Introduction to Tourism and Hospitality Industry
  • Food and Beverage Service
  • Housekeeping Operation and Management
  • Hospitality and Tourism Communication
  • Front Office Operation and Management
  • Industry Placement I

Year 2

  • Pastry and Bakery
  • Introduction to Accounting
  • Introduction to Management
  • Food and Beverage Management
  • International Cuisine
  • Computing Studies
  • Fundamentals of Marketing
  • Eco Hospitality
  • Introduction to Human Resource Management
  • Cross Cultural Studies
  • Banquet and Events Management
  • Hospitality and Tourism Law
  • Entrepreneurship
  • Hospitality and Tourism Economics

Elective (Choose One)

  • Introduction to Foreign Languages in Hospitality Industry (Japanese, German, Mandarin, Korean, or French)

Year 3

  • Industry Placement 2

General Courses (MPU) are compulsory for all students.

U1

For Malaysian students:

  1. Appreciation of Ethics and Civilisations
    (Penghayatan Etika dan Peradaban)

For foreign students:

  1. Communication in Bahasa Melayu 2
    (Bahasa Melayu Komunikasi 2)

Entry Requirements

Academic Requirements

?SPM

Pass SPM with minimum 3 credits (C)

O-Level

Minimum 3 credits (C)

?UEC

Pass UEC with minimum 3 credits (B)

Hospitality related Certificate, SKM (MQF Level 3)

Pass Level 3 in related course and pass SPM with at least 1 credit

?Polytechnic Certificates

Pass

?Other qualifications deemed equivalent to SPM/O-Level by Malaysian Qualifications Agency

Minimum overall average of 50%

English Language Requirements

For Local Students

MUET

Band 2

SPM English

Grade B+

UEC English Language

Grade A2

TOEFL IBT

30-31

IELTS

4.0

1119/O-Level/IGCSE

Grade C

Cambridge English Qualification Test / Linguaskill

140

Pearson Test

36

CEFR

B1 (with at least 2 skill at B1)

For International Students

140

IELTS

4.0

Cambridge English Qualifications and Tests

140

TOEFL IBT

30-31

Pearson Test of English

36

MUET

Band 2

CEFR

B1 (with at least 2 skill at B1)

1119/O-Level/IGCSE

Grade C

  • In the event that the English language requirements are not met, applicants will be required to take the Basic English and English Foundation for in-sessional academic enhancement concurrently with the programme.
  • Applicants who have an academic qualification from a higher learning institution which uses the English Language as a medium of instruction may be granted an exemption from the University English Language requirements.

Career Prospects

Students may expect to be employed by:

  • Front Office Manager
  • Executive Housekeeper
  • Restaurant Manager
  • Sales Executive
  • Training Executive
  • Human Resources Executive
  • Purchasing Executive
  • All fees are in RM (Ringgit Malaysia) currency unless stated otherwise.

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